Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Member
Posts: 1
Registered: ‎11-02-2012
My Device: Blackberry Curve 9300 RDB71UW
My Carrier: MTN

Unable to download MP3s

I brought my blackberry in May of this year and could download large mp3s in excess of 70 MB at a rate high rate over 70 kB/s. In the past month or so I am unable to download even small audio files which download at a rate of less than 1 kB/s which ends with a downoad failed message.


This is probably a problem with my service provider but any help will be most apprecited. I do have 3G.


Many thanks 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Unable to download MP3s

Hello Rossus


Welcome to BlackBerry Support Community Forums



First of all you can try is Clear Browsing Data .Open your Browser > press the Menu key > Options > Clear Browsing Data ( mark all field ) then perform a battery pull restart Device POWERED ON remove the Battery wait a min. then re-insert it back wait till your device takes a long reboot.Then have a try .


In addition if you want to download a large file then I prefer download it over wi- fi you will get much speed.






Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.


Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.