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New Member
Posts: 1
Registered: ‎04-26-2009
My Device: Not Specified

Unable to download app to new device

I purchased "Relaxing Sounds" from the App World. My Storm crashed on me so I purchased a Bold. I have been trying for days and days to "Reinstall" and it won't let me. Keeps saying something about the blackberry network. But yet, I reinstalled three other apps and it worked fine. I contacted Javatek who made it and they said I have to go through you since I purchased from the App World. Can you help? I was able to redownload it from javateks website but now the registration code wont work since its from my old Storm. I would appreciate anything you can do. Thank you, Todd
Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Unable to download app to new device

Send an email with information about your issue to storefrontmanager@rim.com