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New Member
Posts: 1
Registered: ‎11-04-2009
My Device: Not Specified

Unable to find Setup Wizard on my 8700

Having got a refurb 8700 BB so we can use with our customer's systems if necessary, I am unable to find the setup wizard to setup BIS, the phone is a 8700g and in Advanced Options it says Blackberry 4.1 system software.


I have confirmed with the carrier that i have got BIS activated, and have recieved applicatins like googletalk, Yahoo messenger etc, and can get on the internet, but have no option to setup emails.

Tried wiping the device but no luck.

Can somebody help?

Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Unable to find Setup Wizard on my 8700

WelcSmiley Happyme to the cSmiley Happymmunity suppSmiley Happyrt fSmiley Happyrums


See if these tricks help.


how to log into BIS

Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
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Posts: 94,198
Likes: 24,319
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to find Setup Wizard on my 8700

1. Options > Advanced > Host Routing Table > Menu > Register.

2. Resend your service books from your carrier BIS site.
From your handheld device: http://www.blackberry.com/btsc/KB15402
From your desktop PC: http://www.blackberry.com/btsc/KB02830

3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot

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