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New Member
Posts: 2
Registered: ‎06-15-2009
My Device: Not Specified
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Unable to get application back

i viewed a couple posts that were similar to my problem but weren't exactly the same, forgive me if this is a repeat. i purchased and downloaded new york times sudoku on my storm. when the new update came out i had to get rid of some of my games to make room, so i got rid of nyt sudoku, thinking i could reinstall it after. after i got the update i went to my app world and signed in and it said there are no applications linked to my account. i don't know what to do to get it back without having to buy it again. please help
Hall of Famer III
Posts: 57,554
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Unable to get application back

Hi and Welcome to the Forums!

 

Well, that indeed is odd...when you sign back into your MyWorld (using the credentials you created), all installed purchased apps are supposed to repopulate. If it is not there, I suggest contacting storefrontmanager@rim.com for assistance.

 

Cheers!



Occam's Razor nearly always applies when troubleshooting technology issues!

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New Member
Posts: 2
Registered: ‎06-15-2009
My Device: Not Specified

Re: Unable to get application back

thank you, im so new (but in love) with blackberry i couldn't even find a contact. thanks