Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Visitor
Posts: 1
Registered: ‎08-22-2009
My Device: Blackberry Storm 9530

Unable to get texts while screen not working

My 9530 Storm got wet yesterday and the touch screen won't respond.  I have it in a bag of rice to dry it out, but, in the meanwhile, is there a way to retrieve my text messages?  Perhaps online? I can check e-mails but I don't know how to check texts.
Highlighted
Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Unable to get texts while screen not working

Hi and Welcome to the Forums!

 

SMS text messages are a function of your carrier -- you'd have to contact them to see if there is any retrieval method for you (I doubt that there is).

 

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................