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New Contributor
Posts: 4
Registered: ‎02-17-2012
My Device: Curve 9360
My Carrier: Airtel

Unable to hear from ear piece

Hi,

 

 I am using Curve 8520. All of sudden I am unable to hear voice from ear piece. When I check my display screen ear piece icon flashes with headset symbol. This continuously happening till I disconnect the call. I have used my headset & I am able to hear loud & clear. I wish I could get some experts assistance on fixing the issue.

 

Thanks

Surya

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Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Unable to hear from ear piece

Hello!

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Best!



Occam's Razor nearly always applies when troubleshooting technology issues!

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