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New Member
Posts: 1
Registered: ‎07-26-2012
My Device: curve 8520
My Carrier: Moov

Unable to install BlackBerry Desktop Software

Hello, I have downloaded BB Desktop Software but when I start the installation, a pop up of windows installer appears... i cant install it

please help me, I need this software to do my updates

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Hall of Famer III
Posts: 57,550
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Unable to install BlackBerry Desktop Software

Hi and Welcome to the Community!

Well, what exactly does the pop-up say, please? With the thousands of possible pop-ups from Windows, we can't quite guess very well at this point...

Thanks and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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