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Visitor
Posts: 1
Registered: ‎06-19-2012
My Device: Blackberry Playbook
My Carrier: Airtel

Unable to install Blackberry desktop software 7.0

[ Edited ]

Hi..

 

  Earlier I was using BB desktop software 6.0. Later I updated to version 7.0. Due to some windows installer issues, I un installed the version 7.0 by using jv6 power tools application. During un installation, I had been prompted to delete some registry files. After that I downloaded the version 7.0 from black berry US site to re-install the desktop software. During installation of version 7.0, Windows Installer popped up and showing

 

  "The configuration data for this product is corrupt. Contact your support personnel."

 

Looking forward to your assistance.

 

 

Posts: 94,214
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to install Blackberry desktop software 7.0

I would suggest that you perform a clean uninstall of your current Desktop Software

Article ID: KB02206 How to perform a clean uninstall of the BlackBerry Desktop Software

 

and then, download the latest v7.0 Desktop Software and install again.

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