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New Member
Posts: 1
Registered: ‎12-20-2011
My Device: Bold 9780

Unable to install bb desktop Software

I am unable to install the desktop software for my bold 9780.

 

Tech spec of my pc

 

using windows 7 professional ver.

 

32 bit 

 

a screen gram from my pc : Screen grab

 

please do the needy and assist me!

Hall of Famer III
Posts: 58,165
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Unable to install bb desktop Software

Hi and Welcome to the Community!

From your screen image, it would appear that the file did not download correctly, or has some other error within it. Did you try again? Where, exactly, are you downloading from?

Thanks and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

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