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New Member
Posts: 1
Registered: ‎02-02-2012
My Device: Blackberry Bold 9900
My Carrier: TMobile

Unable to login to your Blackberry ID account, VIA setup of an email account!

So basically i brought a new blackberry bold 9900 today and im trying to set up my email account and everytime i now try to set it up the message " Unable to login to your Blackberry ID account" appears and it also says when i attempt to update blackberry app world. Could someone please help me!!

 

Many Thankss x

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Unable to login to your Blackberry ID account, VIA setup of an email account!

Take a peek at what RIM has to say about your issue:

 

www.blackberry.com/btsc/KB28212

 

 

I hope that helps you.  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



dto
New Member
Posts: 4
Registered: ‎02-03-2012
My Device: Bold 9930
My Carrier: Verizon

Re: Unable to login to your Blackberry ID account, VIA setup of an email account!

This assumes one can get past the BB ID log in screen. I can't so don't have a clue if this would otherwise work
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New Contributor
Posts: 4
Registered: ‎02-02-2012
My Device: bold 9900
My Carrier: t-mobile

Re: Unable to login to your Blackberry ID account, VIA setup of an email account!

i have the same problem as do many others and cant seem to find an answer?

New Contributor
Posts: 3
Registered: ‎08-22-2011
My Device: 9700 bold
My Carrier: maxis

Re: Unable to login to your Blackberry ID account, VIA setup of an email account!

back up your device contacts & data first before trying this out.

 

try updating to the current OS which is found in the link below:

http://supportforums.blackberry.com/t5/BlackBerry-Bold/9900-the-official-OS-releases/td-p/1330263

 

the process takes about 45 minutes to about an hour to complete the installation & to reboot.

 

its worked for me!

 

cheers~~~