Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 3
Registered: ‎06-20-2012
My Device: 9900 Bold
My Carrier: Vodacom

Unable to open notifictions via touchscreen on Blackberry Bold 9900

Since this morning I am unable to open any notifications (whatsapp, bbm, facebook, etc) via the touchscreen!  I must physically press the trackpad button to view all messages.  Is it a setting that changed by itself?  Please help!!  I only received this phone 2 weeks ago.

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Unable to open notifictions via touchscreen on Blackberry Bold 9900

Hello liadekock

 

Welcome to the Community 

 

You may also wanna check these pages to help you familiarize with your phone.

 

Blackberry 101

Blackberry Tips and Tricks

Blackberry Battery Saving Tips

 

Please restart the phone by removing and placing the battery back while the device is ON. This process fixes the application modules in it without losing any data stored. Let us know if you still experience the issue after this. 

 

Enjoy

 

 

Ron

 

 

...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Smiley Happy

Blackberry Battery Saving Tips | Follow me on Twitter

New Contributor
Posts: 3
Registered: ‎06-20-2012
My Device: 9900 Bold
My Carrier: Vodacom

Re: Unable to open notifictions via touchscreen on Blackberry Bold 9900

I tried as you requested, but is unfortunately still doing the same :-(

 

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Unable to open notifictions via touchscreen on Blackberry Bold 9900

check this

 

check this How to configure touchscreen sensitivity options on touchscreen capable devices

...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Smiley Happy

Blackberry Battery Saving Tips | Follow me on Twitter

New Contributor
Posts: 3
Registered: ‎06-20-2012
My Device: 9900 Bold
My Carrier: Vodacom

Re: Unable to open notifictions via touchscreen on Blackberry Bold 9900

Hi, I changed my theme, and voila!!, everything is OK again!  Strange, since the theme I downloaded was from Blackberry App World (Girly Butterfly) and one would think that a theme is not suppose to minimise any functions of a specific mobile.  Thanks for  your help!!

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Unable to open notifictions via touchscreen on Blackberry Bold 9900

Good Job! Smiley Happy
...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Smiley Happy

Blackberry Battery Saving Tips | Follow me on Twitter