04-30-2012 12:45 PM
I upgraded Facebook on my Tour, and now I can't log in to Facebook on my phone.
After the upgrade, I clicked my Facebook App and enter my email and password, and after clicking "login" I receive the message "We are unable to connect to the Facebook server at this time (0)".
I have uninstalled and reinstalled the App, and taken out an replaced the battery but it still won't work.
05-09-2012 01:27 PM - edited 05-09-2012 01:28 PM
The following article will provide you with more information regarding the "We are unable to connect to the Facebook server at this time (0)" error message you are receiving:
When attempting to log into Facebook for BlackBerry smartphones the following error is displayed, "We are unable to reach the Facebook server at this time (0)" - http://www.blackberry.com/btsc/KB31263
We hope this helps.
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06-26-2015 06:35 AM
06-26-2015 08:42 PM
Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.