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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-17-2012
My Device: Torch 9810
My Carrier: Orange

Re: Unable to receive email in HTML format on BB Torch 9860 with BIS

Hey peeps. I have a 9810 (OS Platform and the external emails appear to be downloading,  but all I have is a pane around the image. This is happening on all my addresses (hotmail, Google, yahoo, 


All the options are ticked as displayed above. I have even tried changing to download the images manually 


Any help or suggestions would be appreciated 

New Contributor
Posts: 7
Registered: ‎11-29-2012
My Device: Torch 9860
My Carrier: Ufone


[ Edited ]





i am able to view these options only in email preferences manu.