01-23-2013 07:33 PM
Can somebody please tell me why most of the times receiving or sending a mms pic I get a error saying can not retrieve now when receiving or uneable to send now when sending....any suggestions what to do to stop this? is appreciated.
01-24-2013 12:11 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.