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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎11-21-2011
My Device: Curve 9300
My Carrier: TIM

Unable to register on bis.eu.blackberry.com

Hi all, 

when I try to register one of my BBs on bis.eu.blackberry.com I get an error telling me "that I can't use a computer browser" and "to use the BB to create the account".

When I try to register through BB I get another error that sounds like "operation not permitted"...

I registered an other account, for a different PIN/IMEI just a couple of weeks ago...what's happening? 

Thank you, 


Posts: 95,517
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to register on bis.eu.blackberry.com

Please read this link, it should help you:

Article ID: KB11465 Unable to create a new BlackBerry Internet Service account from the login screen

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