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Posts: 1
Registered: ‎02-27-2012
My Device: torch 9800
My Carrier: virgin mobile

Unable to reinstall language and other Apps

Hi,

 

I have a BlackBerry Torch and use BlackBerry Desktop Software on a MacBook. After updating the software on the BlackBerry a few weeks ago, pre-installed Apps such as BrickBreaker and WordMole disappeared, and the language on my BlackBerry went back to English (it used to be in French). I tried to reinstall the language as well as the games from the Desktop Software from my computer, but each time I get the same failure message on Desktop Software which says "Aborting install due to validation failure. Some packages contained unsatisfied dependencies." Can anyone help me with this? It is very frustrating not to have the language option as I mostly type in French, therefore the spell check always corrects my spelling to English spelling.

 

Thanks in advance