05-04-2012 11:19 PM
Today I noticed that the email folder is not there any more. Only the messages folder exists. I tried removing the battery. Erasing the email account and re-creating it, but no luck. Emails are in the main messages folder but I do not see a seperate email folder. Can anyone help. Thanks.
05-05-2012 12:19 AM
First, make sure you haven't accidentally hidden it. While on your homescreen, press your menu key and select Show All or Unhide All if either one is present.
If neither one of them shows up, reloading your OS should do the trick. Recreating the email account should have put the icon back but apparently that hasn't happened so reload your OS. Plug your phone in to your PC and open BlackBerry Desktop Software. Click Device at the top of the software then Update. Follow the prompts from there.
I hope that helps you.