05-18-2012 09:11 AM
A few days ago Windows Update installed some MS Outlook 2007 updates and since then my Blackberry Torch 9800 won´t synch any longer. No error message appears - it just goes to a certain point on the synch bar and feezes there. Even when I click on cancel the synch it won´t respond.
I´ve uninstalled the Outlook updates but the problem persists.
Anyone can help me?
Solved! Go to Solution.
05-18-2012 01:00 PM
05-18-2012 02:58 PM
05-18-2012 03:59 PM
05-18-2012 04:18 PM
Oh I´m sorry. I meant that I ran the windows repair and nothing happened. Now I think I did something stupid - I´ve uninstalled the software hoping that it would reinstall just by plugging the Torch in the PC... but now nothing is happening... good grief...
05-18-2012 04:24 PM
I´ve uninstalled the software hoping that it would reinstall just by plugging the Torch in the PC
Oh my...Windows doesn't work that way....MAC systems work like that (most of the time), but not Windows. For Windows, you must install device drivers and such BEFORE attaching the device to the system.
Anyway...then try from this point...I was going to next advise you to remove and reinstall the Desktop Software anyway, but there could perhaps be more things to do for the removal to go well...but we'll add that later if we must...
1) Get a fresh download of the RIM Desktop Software:
2) Install the Desktop Software to your PC
3) Start the organizer configuration over:
Hopefully that will get things going again.
Good luck and let us know!
05-18-2012 05:04 PM
Hi Mr. Guru sdgardne!
Your suggestion to fresh download the RIM Desktop and I´m back in business.
Can´t thank you enough!
Grab a piece of paper for me to write an IOU!!! Big time!
Take care and be well!!
05-18-2012 05:07 PM