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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎01-15-2013
My Device: Blackberry 9320
My Carrier: Cell C

Unable to track my stolen BB 9320...

[ Edited ]

Hi my BB got stolen about a week ago urghhh anyway I activated the Blackberry Protect App on my device to safeguard my data however when I try to locate my device via the Blackberry protect website its a fruitless exercise PLEASE HELP ME thanking you guys in advance. 

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Unable to track my stolen BB 9320... pin is 25b680b6

Check the below knowledgebase article -


  • KB31273 Unable to view the location of the device from the BlackBerry Protect website

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