11-14-2008 04:01 PM
I bought my Bold last week and had most stuff set up including a wi-fi connection to my home network. Now the connection is off and I can't turn on wi-fi.
When I check the Wi-Fi box in Manage Connections, it just grays out and dissappears in a few seconds. When I Scan for Networks I get an error "Unable to turn on Wi-Fi"
Shutting off and on did not help.
It worked before, I don't know why not now.
Thanks from a newbie
Solved! Go to Solution.
12-01-2008 02:17 PM
12-01-2008 03:09 PM
05-02-2009 11:56 AM
The answer for ORANGE UK users is:
It is a PROVISIONING ISSUE. This is something to do with BlackBerry changing some settings on the 'provisioning' on what can/can't use Wi-Fi and also Orange doing this and not cathcing up. Also it depends on what contract version Orange have you under. i.e. what deal etc...
Ring them up and tell them and they'll check it out and it should then work.
04-13-2010 10:07 AM - edited 04-13-2010 10:09 AM
I had the same problem, resolved through a "soft reboot" using:
ALT + R-SHIFT + DEL
which forces the BB to reboot, without having to take out the battery
09-12-2010 01:00 PM
i am having the same problem. it all happened after i upgraded my device sofware to version 5. i tried all of what you guys mentioned to do but nothing worked. when i downgraded my software and try to turn it on, the phone restarts. i eventually restored version 5 but it still comes up saying Unable to turn Wi-Fi on. what else shall i do??????????????????????????????????
03-06-2011 12:38 PM
Anytime your phone starts acting up, do a battery pull. If that doesn't work and you wish to see if a certain function is actually working i.e. WiFi, GPS, camera, etc., go to Options>Status. Some OS will require more steps to get to Status, so if you're on anything other than OS 5, poke around until you see it.
Once at the Status page, type in "test" (without the quotations). Note that there will be no field to enter this and you'll see nothing appear on the screen while typing. As Nike once said, just do it.
What will appear is the test mode in which anything or everything concerning the phone's operation can be tested. Check the type of tests you wish to perform and proceed.
Doing so will let you know what, if anything, is not operational on your phone.
Many thanks to JSanders for this information.