03-27-2014 01:31 AM - last edited on 03-27-2014 07:15 AM by dany_s
Please help me in unlocking my BB device-9380. Device was under BB enterprise plan-corporate plan. Now I left the company and wanted to use the device with new mobile number. I have forgotten my BB password. However was able to reset the password in BB website, but device is not accepting new password. please help.
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Thanks in Advance.
03-27-2014 02:05 AM - edited 03-27-2014 02:07 AM
Hi and Welcome to the Community!
Please see this "sticky" post for helpful information concerning your BBID situation:
Hopefully, this information will be of use to you.
However, given what you describe, if your former BES admins did not properly separate your BB from their system and also properly cleanse your device, then you may still have problems. Refer:
If there is an IT Policy on the device, then you need to remove it...this procedure is the only way for you to do it alone:
Cheers, and Good Luck!