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New Member
Posts: 1
Registered: ‎10-05-2012
My Device: curve9300
My Carrier: o2

Unable to update contact list

When trying to add contact I get message the screen freezes and after a few minutes the following window appears "Uncaught exception: Application net_rim_bb_messaging_app(113) is not responding: process terminated"

 

This happens when attempting to add new contacts directly through contacts list or through call list or SMS list

 

 

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Unable to update contact list

Hi wjrs1964,

 

Have you recently updated any instant messaging applications on your BlackBerry® Curve™ 9300 smartphone? I would recommend trying the steps in the following KB article. "Unable to edit or create new contacts on the BlackBerry Address Book" http://bbry.lv/JwjOBe

 

Hope this helps.


-FS


 


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