Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎07-12-2012
My Device: Curve 9360
My Carrier: Telus

Unable to update my blackberry on my mac

I tried to plug my blackberry to my mac so I can update it but everytime I try to do so it says unable to connect, is there a way to solve this problem? Since I would like to back up my blackberry then update it.