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BlackBerry® OS Smartphones

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New Member
Posts: 2
Registered: ‎10-20-2011
My Device: Bold 9700
My Carrier: Three

Unable to use delete/skip/save VMs in voicemail

Hi - I have a bold 9700 and all of a sudden I can't use the options when I have dialled voicemail.  I simply hear my oldest voicemail - I can't delete it, I can't skip it, I can't save it.

 

My screen also looks different when I call people (voicemail included) - the screen just goes blue.  So I don't know what number I have dialled.

 

Any help?