04-14-2013 05:48 PM
When I connect my bold to the computer I am unable to view some camera images after a certain date. I can view old camera images but not recent/new camera images. All images come up normally in the camera file when the phone is not connected to the computer. I am also able to view downloaded/saved images on my phone both when it is connected and unconnected to the computer. I have tried a battery and memory card pull but this has not changed anything. Please advise me further!
04-16-2013 06:43 PM
Hello noratiba and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue with your photos.
Do you get an error when you go view these files? If so, what's that error?
If you check the properties of the photo do they have a .rem extension?
04-17-2013 07:10 AM
04-17-2013 03:18 PM
04-18-2013 03:05 PM
I'm using USB mass storage mode on Windows Vista.
I wouldn't be able to email a photo to myself when the phone is connected to the computer as the picture doesn't even come up under the camera file. Its as if the image was never taken and therefore isn't in the file.
This is also sometimes the case when the phone is not connected to the computer, only some of the camera images are shown when I browse my images through internet explorer.
Sorry, I know this is really confusing!