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New Contributor
Posts: 3
Registered: ‎03-06-2013
My Device: curve 9300
My Carrier: Pelephone

Unable to wirelessly sync my outlook address book on my curve 9300

There is no checkbox to check for wireless syncronizition only for my gmail account.

Posts: 95,179
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to wirelessly sync my outlook address book on my curve 9300

Following the directions in this link, you don't see the check box to enable contact sync?

 

How to enable or disable wireless contact synchronization with BlackBerry Internet Service 



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New Contributor
Posts: 3
Registered: ‎03-06-2013
My Device: curve 9300
My Carrier: Pelephone

Re: Unable to wirelessly sync my outlook address book on my curve 9300

Nope.
I have two accounts, gmail and outlook and the wireless option is available only for the gmail account contacts.
My outlook calender does wirlessly sync, it's only the contacts that don't.
Posts: 95,179
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unable to wirelessly sync my outlook address book on my curve 9300

Delete the Gmail account from your 9300, reboot and add it back again.

You should see the contacts sync toggle.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
New Contributor
Posts: 3
Registered: ‎03-06-2013
My Device: curve 9300
My Carrier: Pelephone

Re: Unable to wirelessly sync my outlook address book on my curve 9300

No change. Still no wireless sync for my outlook contacts only gmail contacts.