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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎08-21-2011
My Device: Blackberry 9300
My Carrier: Vodacom

Unable too download music

I have a BB Curve 9300 and I am unable too download music onto my phone. It downloads 18 seconds of the song and then when I play it, it says 'unsupported file format'. I know people on the MTN network and they do not experience this problem. Vodacom, however, is the only network that does this as I know a lot of other people that are experiencing this same problem. Does anyone know how too fix this?