Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎11-11-2008
My Device: 8700v

Unblocking

I have recently had my Blackberry unblocked for usage on all networks.

 

Since having this done my phone does not receive incoming calls. The caller will just hear one ring then my phone will show a missed call. 

 

I have tried different network SIMs on my phone and the same problem occurs. 

 

Can anyone help??

Highlighted
Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unblocking

Unlocking the device for other networks would not have caused that.

 

Have you looked to see if you have phone settings set to forward or anything? 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎11-11-2008
My Device: 8700v

Re: Unblocking

Thank you for your reply.

 

But i dod not think it is a problem with forwarding. I also have a Curve. When i had this unblocked the same problem started. I have changed SIM cards adding one from another network. The phones work making calls but still do not receive.

 

In fact i do not even have call forwarding set up on either phone.

 

As i said the problems started after the unblocking took place.

 

Thanks

Posts: 94,525
Likes: 24,405
Solutions: 6,350
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unblocking

ok, sorry I could not help you.

 

Perhaps another will see this post and comment if they have a fix. 

 

You say this has happened on two devices of yours? I know lots of people (myself included) who are using unlocked devices with no issues. Perhaps it is something your carrier can fix.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 2
Registered: ‎11-04-2011
My Device: blackberry 9700
My Carrier: vodacom

Re: Unblocking

Help i bought a 2nd hand blackberry and i think it is blocked donno how can i unblock it?if it is stolen can i report it and get my money back?

Contributor
Posts: 21
Registered: ‎08-24-2010
My Device: 8700g

Re: Unblocking

wow what a nice thing 2 do. hope the owner doesnt turn round on u.tried 2 get the seller ?