05-03-2012 10:13 PM
I have some troubles in my device, Storm 9550.
I can't receive and reply messages (SMS, BBM, and email) and also have difficulties in accessing Twitter and Facebook.
I've tried to put the battery out of the device for times, but it doesn't work at all.
I got this on my device : "Uncaught exception; index 19 >= 19"
I click OK, and then I got this : "Uncaught exception: Application net_rim_bb_messaging_app(88) is not respponding; process terminated"
What should I do to fix those problems??
05-03-2012 10:20 PM
05-12-2012 04:00 AM
I also had the same error message two days ago and followed your instructions above. Yes, after rebooting, I don't have the error message anymore but I still don't have access to BIS