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New Contributor
Posts: 3
Registered: ‎09-06-2013
My Device: Bold 9790
My Carrier: Airtel
Accepted Solution

Uncaught exception: Application net_rim_bb_addressbook_app(665) is not responding

Hii, I have been receiving an error for the last 2-3 days. Everytime I try to call a selected contact from the addressbok, the device hangs and none of the keys work. After sometime (2-3 minutes), a message saying "Uncaught exception: Application net_rim_bb_addressbook_app(665) is not responding;process terminated" occurs on the screen. Please help me solve this problem.

Forums Veteran I
Posts: 2,377
Registered: ‎07-08-2013
My Device: Passport/ Curve 9320

Re: Uncaught exception: Application net_rim_bb_addressbook_app(665) is not responding

Hi! Welcome to the forums.

Did you download an app before this issue happened? If yes, I suggest to delete that app.

If no, try doing a hard reset (remove your battery and sim, put it back after 1-3 minutes)

Also try to do this, go to your address book and press alt+RBLD

Good luck! Smiley Happy
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Forums Veteran I
Posts: 2,377
Registered: ‎07-08-2013
My Device: Passport/ Curve 9320

Re: Uncaught exception: Application net_rim_bb_addressbook_app(665) is not responding

Also, avoid creating multiple threads containing the same concern http://supportforums.blackberry.com/t5/BlackBerry-Bold/Uncaught-exception-Application-net-rim-bb-add...
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Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.
New Contributor
Posts: 3
Registered: ‎09-06-2013
My Device: Bold 9790
My Carrier: Airtel

Re: Uncaught exception: Application net_rim_bb_addressbook_app(665) is not responding

Hi, I didn't get what you mean by "alt+RBLD". What is 'RBLD'?

Forums Veteran I
Posts: 2,377
Registered: ‎07-08-2013
My Device: Passport/ Curve 9320

Re: Uncaught exception: Application net_rim_bb_addressbook_app(665) is not responding

Press alt key and press R B L D (key).

Your keyboard, are you on suretype or hardware keyboard?
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Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.
Posts: 94,686
Likes: 24,431
Solutions: 6,358
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Uncaught exception: Application net_rim_bb_addressbook_app(665) is not responding

If the user is using a Bold 9790, it is a hard keyboard.



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