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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-04-2013
My Device: Curve
My Carrier: Mtn

Uncaught exception: java.lang.ArrayIndexOutOfBoundsException

I get the error message above on my phone and it prevents me from accessing my phone. Can anyone advise me on what to do? Desperate.
Super Contributor
Posts: 267
Registered: ‎11-17-2010
My Device: Z10 * Q10 * Z30 * Passport
My Carrier: Telkom Mobile

Re: Uncaught exception: java.lang.ArrayIndexOutOfBoundsException

For that error I suggest you reboot the phone i.e. remove battery, wait for about a minute then put back the battery. After restart it should clear and be working fine. You might also want to check your current software version by pressing myver then press space. If its not on 5.0..... then you need to do an upgrade.