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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎10-11-2011
My Device: BlackBerry Torch 9800
My Carrier: VIP - VODAFONE

Uncaught exception: java.lang.ClassCastException

I have this problem with my BlackBerry Torch 9800;


Each time I'm starting device this message is displayed "Uncaught exception: java.lang.ClassCastException"


Also some applications are not working any more like; Whatsup, ZonaSnap....


Please help !

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Uncaught exception: java.lang.ClassCastException

Hi dmonmcino



There is no such specific KB that discuss this error , it might be because of any installed application or because of Device OS itself . So I prefer do a Backup of your device and  perform a Clean OS reload. For further help refer to this Knowledge Base :


KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows


Try it and let us know of your progress.


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