02-02-2013 04:02 AM
I have this problem with my BlackBerry Torch 9800;
Each time I'm starting device this message is displayed "Uncaught exception: java.lang.ClassCastException"
Also some applications are not working any more like; Whatsup, ZonaSnap....
Please help !
02-02-2013 12:54 PM
There is no such specific KB that discuss this error , it might be because of any installed application or because of Device OS itself . So I prefer do a Backup of your device and perform a Clean OS reload. For further help refer to this Knowledge Base :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
Try it and let us know of your progress.