11-14-2008 12:22 PM
I have a BB 9000 and I'm receiving the error message whenI Enter my password to logon to the device "Uncaught exception java.lang.illegalargumentexception" and can't find out how to recover from the error.
Additionally my device hang when I am in the mail box, press option Email reconcilation. The problems started at the same time - can anyone help me?
Try to find a way to completely reload the SW without luck - the Option simply not available at the Desktop manager.
Thanks very much
Solved! Go to Solution.
11-14-2008 01:43 PM
Did you get these errors with a new device?
Seems like something important into the RIM OS is broken.
Try to backup all your data from your device and wipe the device memory.
Restore your data step by step and check for the problem after every step. It is to prevent the situation when some corrupted data in device persistent memory leads to the buggy behaviour.
11-14-2008 07:01 PM
I got the device as new last week (expansys).
I have done as you say.
and immediately at the end of the wipe when the device reboot i receive the error msg in Subject line.
When I restore objects I receive an error; "Error Restoring Databases"
I have tried full restore or Advance Restore file by file. When I do it file by file I first time receive the error when restoring database; Folders
11-14-2008 07:27 PM
Hi and welcome the forums!
If you are talking about unlocking your password protected device and getting the error.
this link may be pertinent:
Thanks,Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks
11-15-2008 06:43 AM
I have tried everything in the link you refer to, wiped device, wrong password, etc. but I have a couple of basics problems.
Before that I need to inform I'm using Desktop SW version 6, and Bold 9000.
The Application Loader is simply not giving me the options you mention:
"Double-click Application Loader > Next. . Click Next. On the Device Application Selection screen, click Next"
When I select Application loader i get 2 options - Add/Remove Applications and Update Applications. and on the next page I get the message: No software available for your device. If I in the right corner select Check for updates I am taken to the Blackberry Software download environment and I can simply not find download Device software for BB Bold or 9000. I have spent hours without luck.
Additionally I have found out the Device goes into a 2 min loop when I try to open a mail in my mailbox. Sometimes at the end get to the mail, other times not...
I simply beleeve I need a Device Software download - but can't find it.
Thanks very much for your assistance -I really appreciate it.
11-15-2008 06:53 AM
pfj wrote: "Before that I need to inform I'm using Desktop SW version 6, and Bold 9000."
Did you mean Desktop software 4.6? That is the latest version, we don't have a 6.
You are missing the device software for you device, that is what the application loader is looking for.
What is the software version you need, and who is your carrier?
Let me know.
Here is the correct device OS load procedure as written by TANZIM:
Before starting make sure that BlackBerry Desktop Software is installed on the computer.
Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.
Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:
To perform a clean install of the BlackBerry Device Software, perform the following steps:
11-15-2008 07:15 AM
Here is the latest software from AT&T for the Bold 9000. If you decide to use it, and your vendor is NOT AT&T.
You will have to delete the vendor.xml file on your PC. If you send me your carrier I will provide you the link to
their version of device software for the 9000.
BlackBerry Handheld Software v126.96.36.1998 (Multilanguage)
Package Version: 188.8.131.528
Here is the link:
11-16-2008 02:10 PM
I have done exact as you mentioned: full backup, wipe, copied AT&T SW, Installed it at the PC, removed the Vendor file, connected the BB and upgraded all SW using Desktop manager(4.6).. and immediately after the Software is upgraded on the BB and I enter the PW I receive the error message in subjectline.
Any idea what I should do?
11-16-2008 05:11 PM
11-16-2008 09:51 PM
If you go to SECURITY/OPTIONS/can you disable the password, or is there a lock by it?