09-13-2012 10:25 AM
My BB 9900 seems to be dialling a number unitentionally - I have even removed the number from my address book, call history etc - it still seems to find the number and dial it - what is the issue ?
09-13-2012 10:38 AM
Odd. Have you tried a battery pull? Are you using any third party caller id apps? Does it happen randomly or every so often? I recommend reporting this to your carrier or even going to to the store so a tech can take a look.
09-15-2012 07:57 AM
Yes, kryptos guide is pretty good:
In addition to doing a backup, I recommend that you also setup blackberry protect before reloading the software.