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BlackBerry® OS Smartphones

Super Contributor
Posts: 329
Registered: ‎01-31-2011
My Device: Bold 9700 v6.0.0.576
My Carrier: Orange UK

Re: Unknown Icon on bb bold

The unidentified notication icon, a white rectangle with BB icon is of a 'New in App World' notification.

It is in the main messages folder.

Hope this helps.
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New Contributor
Posts: 3
Registered: ‎02-14-2011
My Device: BlackBerry Bold 9650
My Carrier: Verizon Wireless

Re: Unknown Icon on bb bold

Mystery solved.  Thanks

New Contributor
Posts: 5
Registered: ‎05-17-2011
My Device: curve
My Carrier: o2

Re: Unknown Icon on bb bold

I have a symbolo that is not on this list and it's really annoying me because i cant seem to find what it is to get rid of it. it's a white box with a black dot and a red dot on top similar to the red notification star. please help!
Posts: 95,816
Likes: 24,597
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unknown Icon on bb bold

only a black dot? That dot is not actually the BlackBerry logo?

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New Member
Posts: 1
Registered: ‎05-29-2011
My Device: Storm 9500
My Carrier: Vodafone

Wiping BB Storm 9500 Help


New to all this forum and cant for the life of me find the 'new message' area!!

I have an old BB Storm 9500 that I dont use anymore and want to to wipe completely so can sell it. I want everything off it. It also has an unwanted IT policy on it from when I used it at work for a while.

What is best way to 100% wipe everything so that it is in theory an 'new' fresh phone?

Help appreciated



Posts: 12
Registered: ‎05-03-2011
My Device: bold 9700
My Carrier: 3

Re: Wiping BB Storm 9500 Help

options (spanner)  security options security wipe try that

New Member
Posts: 1
Registered: ‎06-13-2011
My Device: Bold - 9870
My Carrier: Smart

Re: Unknown Icon on bb bold

I have a notification on my 9780 Bold its a white envelope with the blackberry logo in the middle. How do I remove it?

New Contributor
Posts: 3
Registered: ‎06-13-2011
My Device: Bold 9700
My Carrier: Bold 9700

Re: Unknown Icon on bb bold

pictuHey everyone. Here is a Screen Grab of a new icon that appeared on my Blackberry a few weeks ago and I can't get rid of it. 

Can someone help me?





Posts: 13
Registered: ‎07-11-2009
My Device: Bold 9000
My Carrier: MTN, Ghana

Re: Unknown Icon on bb bold


The battery icon with the lightning bolt is the indicator that your battery is being charged. It does not blink like other phones. After a while the icon will fill out with white bars. Sometimes too, when your battery has been completely run down you get only the red dot showing for a while until there is enough power to power the charging icon.

Hope you found a solution already.

Posts: 17
Registered: ‎04-25-2011
My Device: 9780/
My Carrier: T-Mobile

Re: Unknown Icon on bb bold

(^-^*)/ ...well, wen you saw the battery icon w/lightening bolt ... Did you let it CHARGE For á while ?? I've seen †his (on my old fone ... But once its got enough "kuice" for the battery ... It should be fine!! Turn power button off A-N-D back on again after charging time has been sufficient - A-N-D - hopefully that should fix it !! ??