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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎02-12-2012
My Device: BlackBerry Torch 9800
My Carrier: AT&T

Unknown error downloading/installing purchased apps and games

 I can't download anything. I have uninstalled apps that I have already purchased that I can't install. When I click the link to install them I get this message.

  • An unknown error has occurred   (EC )
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I have done battery pulls, managed the applications in the blackberry desktop, did a sync to make sure the time is correct. I had purchased and downloaded several paid and free apps and games with no problems, then it started giving me that error message and now I can't install anything, I can purchase it just fine but it won't let me download and install. Please help.
  •  Blackberry Torch 9800
  •  Pay with a credit card
  •  6.0 Bundle 2647

New Developer
Posts: 11
Registered: ‎02-23-2012
My Device: Torch 9810
My Carrier: 07879089629

Re: Unknown error downloading/installing purchased apps and games

Yes same here even I'm facing the same problem from past few weeks...

when even i click download it says An Unknown error occured (EC)

i tried to reinstall blackberry plugin ,webbrowser and even tried to update my device ,which didnt help with this problem..


If anyone knows please tell .


New Member
Posts: 1
Registered: ‎04-26-2012
My Device: 9900
My Carrier: Singtel

Re: Unknown error downloading/installing purchased apps and games

I am facing the same thing as well after changing sim card.