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New Member
Posts: 2
Registered: ‎11-06-2012
My Device: Curve 9600
My Carrier: Rogers

Unknown notification icon on home screen

There is a notification icon just appeared that I have never seen before - it appeared on my husband's phone 2 days ago and my phone yesterday.  It is in the top left of the screen - a square with a blue background and what looks like a person on one side and a speech bubble on the other.  I have been through all my folders and messaging option and I have no notifications that I can find - any ideas?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Unknown notification icon on home screen

[ Edited ]

Hi suem0902

 

 

Welcome to BlackBerry Support Community Forums

 

From what you described I think that Icon is the Notification for BlackBerry ID software update.You may have  Updates for  BlackBerry ID ,Click on it with your trackpad or Open your Message Box to get the Update.

 

 Or Open App World and see if it prompt for  BlackBerry ID software update 

 

 

Prince

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New Member
Posts: 2
Registered: ‎11-06-2012
My Device: Curve 9600
My Carrier: Rogers

Re: Unknown notification icon on home screen

Thank you - updated!  Never seen that one before and couldn't find the notification. I'll remember next time!

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Unknown notification icon on home screen

Hi suem0902

 

 

                          Yes its a new icon for BlackBerry ID update ,After updating to the latest version of App World I also recieved that notification two times.

 

 

Prince

______________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.