04-09-2013 04:17 PM
thx for twittering back!
I bought a BB Bold 9780 some days ago with NO restriction.
Put in my simcard (1&1) which worked properly right away.
Downloaded the newest bb desktop-software and installed it.
Plugged in the bold and by that a message occured: enter unlock code ( I guess... "entsperren" in geman language).
Before that I had activated "automatic locking" and defined a code for to unlock... but this code does not apply in this case. I tried to enter it 3 times and now I worry to maybe hit the "selfdestruction button".
What the heck does this machine want me to enter?
I have not the slightest clue.
Can you help?
Thank you very much in advance!!
04-16-2013 04:25 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
The prompt for the password is the same password you use to unlock the BlackBerry smartphone. Once you place that password in, then you can use BlackBerry Desktop Software.
Let me know if you have any more questions.
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