06-21-2013 09:40 AM
I have an unopened e-mail icon showing 137 unopened e-mails and when I go to my emails I have one unopened e-mail. I have deleted all other e-mails from the inbox. I only have one e-mail account. How do I remove these unopened e-mails.
Solved! Go to Solution.
06-21-2013 02:26 PM
Welcome to BlackBerry Support Forums
On your Homescreen Open your main message box > Highlight any date or say today > Press the Menu Key > Click on " Mark Prior Read " , then perform a battery pull restart by removing the battery while your device is Powered On , wait for a min. then reinsert it back . After reboot please check if problem resolves.
06-22-2013 08:50 AM
You're most Welcome .. Enjoy !