Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
New Contributor
Posts: 3
Registered: ‎07-23-2012
My Device: Torch
My Carrier: ATT

Up Volume button doesn't work!

Hello,

    Recently I dropped my BB into the river while fishing. Smiley Sad  I dried it out and everything still works except the UP Volume button.  Does anyone know of an app that can control the volume using the touch screen or the keyboard?  I've searched all over and found nothing.

 

--Earl

New Contributor
Posts: 3
Registered: ‎07-23-2012
My Device: Torch
My Carrier: ATT

Re: Up Volume button doesn't work!

Also, I know about setting the volume at 100% for phone calls... the problem is things like games and music... I've turned it down and can't turn it back up.

Hall of Famer III
Posts: 57,565
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Up Volume button doesn't work!

Hi and Welcome to the Community!

 

From your description, I cannot tell if you fully performed all of this process...therefore:


REMOVE YOUR BB BATTERY NOW!!!

Run, don't walk, to this FAQ:

Do everything it says, including waiting the maximum recommended time. Applying power to your BB between it getting wet and doing this process reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later. And every thing in between.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
New Contributor
Posts: 3
Registered: ‎07-23-2012
My Device: Torch
My Carrier: ATT

Re: Up Volume button doesn't work!

The phone has already been dried and has been working for several weeks.  What hurt it was that it was in the water for about 30 minutes before I noticed I dropped it. 

 

The issue here is that the up volume button doesn't work anymore.  So, I was looking for a way (most likely an app) to control the volume without using the buttons.  I've searched everywhere, but found no solution. Smiley Sad

Hall of Famer III
Posts: 57,565
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Up Volume button doesn't work!

That's exactly my point...with moisture intrusion, the results are unpredictable. Things could work fine for a while, and later something goes wrong...corrosion builds up slowly and if the internal of the BB was not truly and totally dried, corrosion could continue...and even if totally dried, it could still die. There is no way to predict the long term outcome. All I can advise is that you take regular and frequent backups of your data...at any point in time, it could just die and not be recoverable, given the moisture intrusion (moisture damage, actually, given this description).

 

Sorry -- I know of no app to do what you want. Maybe someone else will come along with knowledge of that.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................