10-11-2012 09:31 AM
10-16-2012 09:57 AM
Welcome to the Support Community!
Do you mean email messages with .pdf attachments are not being received by your BlackBerry® Torch™ 9800 smartphone? If so, please try resending your email service books and test with new email attachments only. The following KB article provides the steps to send service books. "How to send service books using the email setup application on the BlackBerry smartphone" http://bbry.lv/WhLN19
Hope this helps.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Solution? for posts that have solved your issue(s)!