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Contributor
Posts: 22
Registered: ‎01-06-2013
My Device: 9700
My Carrier: Inwi

Re: Update BB OS 6 stopped

I can't remember them all I keep all the programs and I removed additional languages, facebook, twitter and other programmes I dont need for the moment, that's why I said I installed only programmes I'm gonna need.

 

I have a question is the memory can cause this problem, because I'm not using a memory card, I'm only using the phone memory which has only 20 MO free.

Posts: 96,070
Likes: 24,622
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Update BB OS 6 stopped

Well, again to repeat, I am not asking what applications you REMOVED, but which ones have left installed?

That should require no memory, just look at Options > Device > Applications > Optional (from the top tab) and list them here.



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Posts: 96,070
Likes: 24,622
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Update BB OS 6 stopped


spoonatte wrote:

I have a question is the memory can cause this problem, because I'm not using a memory card, I'm only using the phone memory which has only 20 MO free.


Most definitely, that's the problem. I don't recommend users upgrade the 9700 to OS6, because OS6 requires so much more memory space than OS5. It will slow down your 9700 horribly.

 

20mb is way too low for the 9700, you need to be up around 50-60mb free.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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Contributor
Posts: 22
Registered: ‎01-06-2013
My Device: 9700
My Carrier: Inwi

Re: Update BB OS 6 stopped

BlackBerry App World
BlackBerry Application Center
BlackBerry Maps
BlackBerry Podcasts
BlackBerry S/MIME Support
BrickBreaker
Documents TO Go
DOD Root Certificates
Facebook
HNHSoft Dictionary
Password Keeper
RepliGo Redaer
Smart Screenshot Capture
Social Feeds
TTY Support
Word Mole

Highlighted
Posts: 96,070
Likes: 24,622
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Update BB OS 6 stopped


spoonatte wrote:
BlackBerry App World
BlackBerry Application Center
BlackBerry Maps
BlackBerry Podcasts
BlackBerry S/MIME Support
BrickBreaker
Documents TO Go
DOD Root Certificates
Facebook
HNHSoft Dictionary
Password Keeper
RepliGo Redaer
Smart Screenshot Capture
Social Feeds
TTY Support
Word Mole


You can delete those, connect to the BlackBerry Desktop Software > Applications and remove them.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code