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New Contributor
Posts: 2
Registered: ‎11-28-2009
My Device: Not Specified

Update Error

[ Edited ]

I have a BlackBerry Curve 8520.


When i go to Application Loader in my BlackBerry Desktop Manager, I go to Update Software, and then I find an Update: BlackBerry 4.6 System Software, I click next, it goes to process and asks if i want to recieve emails, I say, Not at this time, then it gives me a list of what is being updated and removed, what is being removed is my blackberry messenger. So i click finish and it starts updating. Its completes ' Connect to Device ', then goes to  Back Up Device data.. and right when it completes, it goes to Download device software and gives me a message " An error has occured while downloading  software for your device. Please verify your internet connection or try again later, if the problem persists.


Help will be great. Thanks.

Guru III
Posts: 32,244
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Update Error