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New Member
Posts: 1
Registered: ‎05-22-2014
My Device: Curve 9360
My Carrier: TalkTalk (originally orange had phone unlocked)

'Update Fail' message appears when I try to set up my gmail account on my BB Curve 9360

I managed to set up an hotmail account I no longer use but for some reason I am unable to set my gmail account.

 

Does anyone know how to fix this?

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: 'Update Fail' message appears when I try to set up my gmail account on my BB Curve 9360

Try the solution posted here:

http://supportforums.blackberry.com/t5/BlackBerry-Curve/Can-t-set-up-Gmail-on-Blackberry-curve-9320/...

 

 

I also referenced http://supportforums.blackberry.com/t5/BlackBerry-Bold/Unable-to-create-my-GMAIL-address-gt-Update-F...

 

Another option is to contact your carrier for email setup assistance.

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