03-19-2013 08:37 AM
How long does it take to do this update. It's been at 14% for over an hour now. It also shows that the internet connection is off so how can it update if it's not connected?? I can't call for help. HELP!!! I need my phone!!
03-20-2013 01:41 PM
Hi and Welcome to the Community!
From your description, you tried an OTA (Over The Air -- wireless) update...btw, never recommended...but, there are two methods of recovery for you to try: