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New Contributor
Posts: 2
Registered: ‎02-14-2013
My Device: 9810
My Carrier: o2

Update

Just downloaded up date for my 9810 with bundle 2061. Now the ear speaker not working no sound coming out, can only hear if turn on big speaker. Why? How can I fix?

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Update

It's probably just a software glitch if your earpiece worked before the update.  The first step to take to correct a software glitch is to do a battery pull.  Remove your battery while your phone is powered on then replace it.

 

 

Let us know if that helps you.  Smiley Happy


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New Contributor
Posts: 2
Registered: ‎02-14-2013
My Device: 9810
My Carrier: o2

Re: Update

Hi thank-you, have done battery pull, but still not working. Work fine before up date. Is the anything else I can try please!