06-25-2012 02:00 PM
I had to do a swap of phones last week. Did this, and reinstalled several apps on the new phone. Finally was told had to do a BB App world update... Did this, and they are all gone now. They are not under the Uninstalled, or Other devices tab. HELP!?!?!?!
Thanks in advance!
Solved! Go to Solution.
06-25-2012 02:30 PM
I suggest that you clear the AppWorld application cache:
1. Open App World
2. Go to My World
3. Follow one (and only one!) of these steps:
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
3c. For newer (e,g., OS6 and 7) BB's, see this KB:
4. AppWorld should close
5. If your BB locks after issuing the cache clear, perform a battery pull reboot
6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).
If step (4) does not happen as listed, then the clear cache did not work.
Hopefully it'll work for you! Good luck and let us know!
06-25-2012 02:48 PM
06-25-2012 03:24 PM