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Visitor
Posts: 1
Registered: ‎05-07-2009
My Device: Not Specified

Updated device software to v4.5 and lost media data and address book....help!

I just updated my Blackberry Pearl 8130 software to v4.5 and have now lost my address book info and all pics saved on my phone.  I'm a newbie with using my blackberry.  Is there anyway to get this data back?  Also I had a recent app I downloaded is no longer showing on my phone and my web browser keeps going to Services: email account.  I can't seem to find where I can go online.  Can anyone please help me?  Thank you

 

 

Fiskite91

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Updated device software to v4.5 and lost media data and address book....help!

how did you upgrade your OS ?
did you do a backup ? Do you know where it is?

your addressbook is in it. Your pics are in it. Your internet configuration is in it.



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