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New Contributor
Posts: 2
Registered: ‎06-29-2012
My Device: Curve 9360 1256
My Carrier: Etisalat

Updating BlackBerry Address Book data, process never completes.

I am new to BB. I am trying to synchronize outlook 2010 contact with BB curve. The process starts but never completes. It continues for long long time.

Posts: 94,679
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Updating BlackBerry Address Book data, process never completes.

Any error message at all?

What is a long time?

 

What version of the Desktop Software you using?

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New Member
Posts: 1
Registered: ‎06-29-2012
My Device: 9320
My Carrier: STC

Re: Updating BlackBerry Address Book data, process never completes.

same here bro I have 230 contacts and it gets stuck on 1

I tired to reduce the contacts in outlook to 80 and still the same thing.

 

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New Contributor
Posts: 2
Registered: ‎06-29-2012
My Device: Curve 9360 1256
My Carrier: Etisalat

Re: Updating BlackBerry Address Book data, process never completes.

I got the problem solved. this problem is coming due to latest version 7.0.0 of BB desktop manager. please install the last version 6.0.2 from https://swdownloads.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4 till the company solves the problem with latest version.